Email Whitelist Instructions for LinksMail.net

 

What is an email Whitelist?

A whitelist, or safe senders list, is a list of email addresses or domains that you want to receive emails from. By adding an address or domain to your whitelist, you are telling your email application not to filter email from that address or domain and therefore it should not be sent to the spam/junk folder.

Why do I need to do this?

Occasionally messages can be accidentally sent to the junk folder or blocked completely unless you tell your email application to allow those messages. By whitelisting email addresses, you are telling your email application to allow messages from that sender to be delivered directly into your inbox.  This will insure that you receive our email notifications as soon as possible. 

How do I do this?

Please select your email provider from the list below and follow the instructions.  Be sure to monitor your spam/junk email folder and make sure our emails are not being delivered there.  If it is, open the message and click the “Not Spam/Junk” button (see your email application’s help pages for how to do this).

Choose Your Email Program:

 

AOL®

Earthlink®

Entourage®

Eudora®

Gmail™

Hotmail®

Juno®

MacAfee Spamkiller®

Mozilla Thunderbird™

MSN®

Norton AntiSpam™

Outlook®

Yahoo!®

Other

AOL® Version 9

1. Click the "Mail menu" and select "Address Book"
2. When the "Address Book" window opens up, click the "Add" button
3. Once the "Address Card for New contact" window loads, enter the email address you want to whitelist into the "Other E-Mail" field.
4. Check the check box to make the from address the "Primary E-Mail" address
5. Click Save

AOL® Web-Based

1. Log into your AOL® web-based email account
2. Click “Contacts” on the menu on the left
3. Click “New” on the menu on the top.  Select “New Contact” from the drop down menu
4. In the space for “Email 1” enter the email address you want to whitelist
5. Click “Create” on the menu at the top

Earthlink®

1. From your mailbox screen click on "Address Book"
2. Click the "Add" button
3. Into the "Email" space enter the email address you want to whitelist
4. Click the "Save" button

Entourage®

1. Open an email from the email address you want to whitelist.
2. Right-click the email address
3. Select "Add to address book" from the menu.
4. Click "Save"

Eudora®

1. Click on an email from the email address you want to whitelist
2. Under the “Special” menu, choose “Make Address Book Entry”

Gmail™

1. Log into your Gmail account
2. Click "Contacts" along the left side of the page.
3. Click "Add Contact"
4. In the field labeled “Name” enter the email address you want to whitelist
5. In the field labeled “Email” enter the email address you want to whitelist
6. Click "Save"

Hotmail®

1. Log into your Hotmail® account and click "Options" - located at the top right, next to Help
2. Select “More Options” from the bottom of the drop down menu
3. Under Junk E-mail, click “Safe and blocked senders”
4. Click “Safe senders”
5. In the space labeled “Sender or domain to mark as safe:“, enter: the email address's domain you want to whitelist. For example: @linkstechnology.com
6. Click the “Add to list >>” button next to the dialog box

Juno®

1. From your mailbox screen click on the "Address Book" tab
2. Next to the "Lists" tab Click the "Add new contact" link
3. Into the "Email address space, enter the email address you want to whitelist into the space.
4. Click the "Save" button

MacAfee Spamkiller®

1. Open the McAfee Spamkiller® application
2. Click the "Friends" tab
3. Click the "Email Address" tab
4. Click the "Down Arrow" to view your Personal Friends List
5. Along the Right Side choose "Add A Friend"
6. In the Address box, enter the email address you want to whitelist
7. Click Save

Mozilla Thunderbird™

First add the email address to the address book:

1. Click the "Address Book" button
2. Make sure the Personal Address Book is highlighted
3. Click the "New Card" button. When the New Card window launches, select the "Contact" tab.  
4. Into the Email dialog box, enter the email address you want to whitelist
5. Click OK

Now, white list your Address Book:

1. From the main drop down menu, select "Tools, Junk Mail Controls..."
2. When the Junk Mail Controls window launches, select the "Settings" tab
3. Update the "White Lists" module by selecting Personal Address Book from the pull down menu and then check mark the box next to "Do not mark messages as junk mail"
4. Click OK

MSN®

1. Click on 'Settings: E-mail | Junk e-mail" at the bottom left of the screen
2. On the e-mail settings screen, click on the "Junk E-mail Guard" link
3. Click on "Safe List"
4. In the space provided entitled “Add people to the safe list” enter the email address you want to whitelist
5. Click "Add"

Norton AntiSpam™

1. Open the Norton AntiSpamTM application
2. Click the "Status & Settings" tab
3. Click "AntiSpam"
4. Click "Configure"
5. Click the "Allowed List" tab
6. Click the "Add" button
7. In the "Email Address" box, enter the email address you want to whitelist
8. Click "OK"

Outlook®

1. Select "Actions" in the top menu
2. Select "Junk E-mail" and click on "Junk E-mail Options"
3. Click the "Safe Senders" tab and click "Add"
4. Into the blank space and then enter the email address's domain you want to whitelist. For example: @linkstechnology.com
5. Click the “OK” button on the address or domain window
6. Click the “OK” button on the Junk Email Options window

Yahoo!®

1. Open your mailbox and click on "Options" in the upper right hand corner
2. In the drop down menu, select "Mail Options"
3. Click on “Filters” in the menu on the left
4. Click the “Add” link
5. Update the “From” header: select “contains” from the drop down menu
6. Into the box to the right of the drop down enter the email address's domain you want to whitelist. For example: @linkstechnology.com
6. Click the “Move the Message to”  drop down menu at the and select "inbox" at the bottom of page
7. Click the "Add Filter button 

Other

If you don’t see your email provider in the list above, instructions for whitelisting will vary depending on the program you are using.  Most of the time, simply adding an email addresses to your address book will allow email to be delivered into your inbox.

If you still do not receive the email in your inbox, please check your spam folder, bulk folder, or junk folder. If you find our email there, you will need to mark the message as a safe email. Usually there is a “Not Spam” or “Not Junk” button located at the top of the email when you open it.

If, after attempting the solutions mentioned here, you still do not receive the email in your inbox, please contact your company's network administrator (your IT department) or email provider (such as AOL, Yahoo, Gmail).